[Messaging automation · ManyChat + AI]

Your customers message you. I reply, within minutes.

Instagram, Messenger, WhatsApp and email: I automate your conversations with ManyChat and an AI trained on your business — your offers, your rules, your tone. For businesses drowning in messages.

  • Instagram
  • Messenger
  • WhatsApp
  • TikTok· soon
  • Email

I automate with ManyChat, and I say so. ManyChat is a Meta Business Partner.

Unified inbox · demo
SM

Sarah M.

Instagram

1/4

Type a message

  • SM1Sarah
  • KB1Karim
  • JD1Julie
  • LB1@lea.bxl

Phase 1: the AI suggests, you approve in one click. Try it.

[01] / The problem

Too many messages, not enough hands.

You're great at what you do. But between Instagram DMs, WhatsApp, TikTok messages and the inbox, requests pile up — and every late reply is a customer looking elsewhere.

Leads go cold

A prospect writing in the evening rarely writes only to you. The first business to answer clearly gets ahead.

Meta rewards responsiveness

On Facebook, a Page that answers at least 90% of messages within 15 minutes shows a « Very responsive to messages » badge to visitors. Replying fast also signals you're reliable.

Evenings and weekends

That's when your customers have time to write — and when you've clocked off. The AI never closes.

[02] / Channels

All your channels. One logic.

I start from where your customers already write to you. Every platform has its rules — I know them.

Instagram DMs & comments

Replies to DMs, story replies and keyword comments: the prospect gets the info privately, instantly.

  • Keyword in a comment → link, catalogue or price sent by DM
  • Replies to stories and mentions
  • Qualification (need, date, budget) before handing over to you
  • Booking without leaving the conversation

[03] / Method

Drafts first. Autopilot next.

Nobody lets an AI talk to their customers overnight. Neither do I. The AI starts in training: it prepares, you approve. I switch it on once it replies like you.

  1. Week 1

    Phase 1

    Collection & knowledge base

    I gather everything: company info, offers and prices, FAQ, rules (what to say, what never to say), examples of your best replies. I write the first messages and scenarios.

  2. Weeks 1–3

    Phase 2

    Connections & verification

    Business verification on business.facebook.com, WhatsApp number connection, your ManyChat account setup, Gmail or Microsoft 365 connection. You submit the documents — Meta decides within 14 business days at most. I prepare everything and guide you.

  3. Weeks 2–5

    Phase 3

    AI in draft mode, coached

    The AI writes, you approve or correct. Every correction sharpens it. I fine-tune tone and rules with you every week.

  4. Then

    Phase 4

    Go live

    Once its drafts no longer need edits, I switch on automatic replies — channel by channel. Sensitive cases always go to a human.

You stay in control, always.

Draft mode can be switched back on anytime, forbidden topics set by you, handover to a human for complaints, refunds or anything you deem sensitive. The AI never promises what isn't in your knowledge base.

[04] / Ads → messages

Ads that open a conversation, not a page.

On Facebook and Instagram, an ad can lead straight into your messages instead of a website. The prospect asks their question where they already are, the AI qualifies and offers an appointment — while interest is hot.

  1. Facebook or Instagram ad
  2. Conversation opened
  3. The AI qualifies and replies
  4. Appointment, quote or sale

of online adults would like to message a business right after clicking an ad.

Source : Meta

of businesses using click-to-message ads say they bring in new customers.

Source : Meta

conversion when the ad opens Messenger, Instagram and WhatsApp at once (study of 734,000 businesses).

Source : Meta

of comments turned into leads after automating an e-commerce brand's Instagram DMs (response time: from 4 h to 12 min).

Source : ManyChat, case study

Figures published by the platforms, for reference only: results depend on your sector, your offer and your ads. I won't promise you a conversion rate — I'll measure yours.

Meta ads to messaging: I handle what happens after the click

I'm not a media buyer, and I don't pretend to be. My ground is what happens after the click. Just starting out? I help you launch your first ads to messages. Already have a media buyer? I work with them: I connect their campaigns to messaging and together we measure whether cost per lead goes down.

  • Ads Manager audit: destinations, objectives, tracking
  • « Send message » ads to WhatsApp, Instagram or Messenger
  • Conversation flows that qualify every lead
  • Cost-per-lead comparison: website vs messaging

Monthly, custom quote · ad budget paid directly to Meta

[05] / They trusted me

Businesses already replying on autopilot.

Belgian SMEs, very different trades, the same problem: too many messages. Here's what I set up for them.

MirrorEffect

Mirror photobooth rental · events

Meta ads open an Instagram or Messenger conversation: the flow checks date availability, presents the package and leads all the way to payment.

MaThéorie

Driving theory · app

Student emails are sorted and get a reply drafted by the AI, with their account context. Approved drafts first, automatic sending next.

FixMania

Smartphone repair

Customers are kept informed on WhatsApp at every step of their repair, reminders go out on their own, and so do supplier orders.

Teker

Halal food manufacturer · B2B

Orders from trade customers arrive by email: the AI reads them, recognises the products and prepares the purchase order. The team just approves.

BodyFood

Healthy meal delivery · Brussels

Incoming emails are filtered, centralised and handled from a single screen: no more requests lost between several inboxes.

KidzoFit

Kids' sports camps & after-school

Parents' questions by email are sorted and get a draft reply from the AI, with camp and enrolment details.

[06] / Pricing

Three packages. One starting point: the audit.

Every project starts with a free audit: together we work out what one message is worth to you. The final price depends on your channels and tools.

Foundation

Instagram + Messenger automation

from €1,900excl. VAT

The bare minimum to never leave a message unanswered again.

  • Audit: what one message brings in
  • Maintenance included for 3 months after setup
  • Business verification with Meta
  • ManyChat account in your name, managed by me
  • The AI learns your prices, hours and tone
  • AI in draft mode for 3 weeks, then go-live
  • Human handover · 1-hour onboarding
Book the audit

Growth

+ WhatsApp and your emails

Custom quote

All your channels, email included. The AI sorts requests and books appointments.

  • Everything in Foundation
  • Maintenance included for 3 months after setup
  • WhatsApp: number connected and verified
  • Email: Gmail, Google Workspace or Microsoft 365
  • The AI asks the right questions and books appointments
  • Automatic follow-ups, within Meta's rules
  • 4 weeks of AI coaching
  • Conversations dashboard
Book the audit
Recommended

Autopilot

+ Your ads, your tools, payments

Custom quote

From ad to sale, without anyone having to watch the messages.

  • Everything in Growth
  • Maintenance included for 3 months after setup
  • Your Facebook and Instagram ads lead to your messages
  • Working with whoever runs your ads
  • Connection to your tools: CRM, calendar, Odoo, POS, stock
  • Booking, order or payment inside the conversation
  • Multiple languages and locations
  • Weekly review of your conversations during those 3 months
  • TikTok connected first as soon as it opens in Europe
Book the audit

A deposit is required when the project kicks off.

FAQ

Your questions, answered.

Another question?

Message me, I'll reply personally.

Ask my question
  • It's the go-to tool for automating Instagram, Messenger and WhatsApp, and ManyChat is a Meta Business Partner. I don't hide it: I automate with ManyChat. My value is everything else — strategy, copy, an AI trained on your business and connections to your tools, which I build myself with Claude Code.

Let's talk about your messages.

Reply like on WhatsApp. 30 seconds, promise.

Jonathan

Usually replies within the hour